Plumi1. Introduction
Welcome to Plumix. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services. By using our website or services, you agree to the practices described in this Privacy Policy. Plumix is a digital agency providing services including but not limited to: Web Development, AI Automation Solutions, WhatsApp Chatbot Development, Website Maintenance and Support, and Custom Digital Solutions. Website: 🌐www.plumix.qzz.io
🚀 Plumix is a digital agency providing services including but not limited to: Web Development, AI Automation Solutions, WhatsApp Chatbot Development, Website Maintenance and Support, and Custom Digital Solutions.
2. About Plumix
Plumix is a digital agency providing services including but not limited to:
- Web Development
- AI Automation Solutions
- Whatsapp Chatbot Development
- Website Maintenance and Support
- Custom Digital Solution
3. Information We Collect
Depending on the project requirements, we may collect:
3.1 Personal Information:
- Full name
- Email address
- Phone number
- business name
- Billing Information
3.2 Project Information:
- Website requirements
- Content and media files
- Hosting details
- Domain information
- API credidentials and integration
3.3 Technical Information:
- Browser type
- Device information
- IP address
- Website analytics data
- Cookies and similar technologies
4. How We Use Your Information
We use collected information to:
| Purpose | Details / Actions |
|---|---|
| Service Delivery | Deliver requested services |
| Communication | Communicate regarding projects |
| Finance | Process payments and invoices |
| Support | Provide technical support |
| Optimization | Improve website performance |
| Security | Maintain security and prevent fraud |
| Legal | Comply with legal obligations |
5. Client credidentials & Access
This section outlines how we handle and protect the access credentials you share with us for your project.
Clients may provide access credentials including hosting accounts, domains, APIs, and related services solely for project execution. Plumix takes reasonable measures to protect such information. However, clients remain responsible for maintaining the security of their own third-party accounts.
6. Cookies & Analytics
Our website may use cookies and analytics tools to improve user experience and measure website performance. These tools may include:
- Google Anlytics
- Microsoft Clarity
- Similar Analytics Services
Users may disable cookies through their browser settings; however, some website features may not function properly.
7. Information Sharing
Plumix does not sell client information. We may share limited information only when necessary with trusted third-party providers such as:
- Hosting providers
- Payment processors
- Cloud infrastructure services
- Analytics providers
Information is shared only to the extent necessary to provide services.
8. Data Retention
We retain project-related information only as long as necessary for operational, legal, or support purposes. Generally:
- Active client data is retained during project duration and maintenance periods.
- Inactive project data may be retained for up to 12 months.
- Financial records may be retained longer where legally required.
Plumix reserves the right to permanently remove inactive project data after the retention period.
9. AI Service Disclaimer
Some services provided by Plumix may involve AI-powered systems and automations. AI-generated outputs may occasionally be inaccurate or incomplete. Clients are responsible for reviewing AI-generated content before using it for business decisions. Plumix shall not be liable for losses resulting solely from AI-generated outputs.
10. Security
We implement reasonable technical and organizational measures to protect client information. However, no method of internet transmission or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.
11. Third-Party Services
Our services may integrate with third-party platforms including hosting providers, messaging services, APIs, and cloud services. Plumix is not responsible for the privacy practices or service interruptions of third-party providers.
12. Children's Privacy
Our services are not directed toward children under the age required by applicable law. We do not knowingly collect personal information from children.
13. Change to this Privacy Policy
Plumix may update this Privacy Policy from time to time. Updated versions will be published on our website with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.
14. Contact Information
For privacy-related inquiries, please contact: Plumix Website: https://plumix.qzz.io
Email: team@plumix.qzz.io
Phone: +923134366870